Business Phone Systems
VOICE & UNIFIED COMMUNICATIONS
Communicate how you want, wherever you are with our business phone systems. Work securely, productively, and efficiently from anywhere while building stronger customer relationships.
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Business Phone Systems That Come in a Variety of Flavors
With our Contact Center solution, you can differentiate from the competition where it matters most – the customer experience.
- Customizable call flows and exceptional QA features help ensure more efficient interactions
- Voice, chat, and e-mail queues combine into a single omni-channel experience
- Real-time customer insights speed agent-customer interactions
- Dynamic notifications extend reach while respecting audience preferences
- Deep historical reporting helps drive improved future interactions
The free Intermedia Unite Desktop App brings essential collaboration tools together, making teamwork easier than ever. Users can see who is available, send chats and text messages, place and receive calls through their desk phone, share screens, start video calls and share files—all from one application. Available as a downloadable app for PC or Mac.
Mobile All-In-One App
Seamlessly switch desk phone to any Android or Apple smart device with the Unite Mobile All-In-One App.
The Unite mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, send chats and text messages, sync contacts from their mobile device and manage voicemails all from one application—anytime, anywhere.
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