Last Updated: January 1, 2026

The following general rates will apply to all applicable services during business hours, which are between 7 a.m. and 5 p.m. local time, Monday through Friday, excluding Holidays. Unless otherwise agreed upon in an individual addendum:

1. a rate of $155 per hour will be charged for technician level support
2. a rate of $195 per hour will be charged for engineer level support
3. a rate of $250 per hour will be charged for all training
4. a rate of $225 per hour will be charged for all project management
5. a rate of $450 per hour will be charged for CTO, CISO, CSO, CCO services.
6. a rate of $500 per hour will be charged for consulting with our CEO
7. a rate of $50 per recording will be charged for voiceover services
8. a rate of $125 per new VoIP phone setup
9. a rate of $25 per hard drive destruction
10. a rate of $375 per computer will be charged for all New Computer Setups
11. a rate of $495 per hour for Incident Response

 

Note: After-hours remote support is billed at $225.00 per hour.
After-hours on-site support is billed at $225.00 per hour, with a minimum charge of two (2) hours.

Note: Holidays will be billed at double time the normal billable rate – https://sokotek.com/holiday-schedule/

Note: All onsite work is billed at a minimum of two (2) hours and then fifteen (15) minute increments after that, if not under a Managed Services contract that includes onsite support.